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Avaya 132-S-708-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Voice Portal and Related Tools | - Avaya Voice Portal features - Avaya Dialog Designer integration basics |
| Topic 2: Voice Self-Service Solution Design | - Overview of Avaya Voice Self-Service architecture - Key design components and capabilities |
| Topic 3: Integration with Avaya Aura Components | - Database and external system connectivity considerations - Communication Manager integration basics |
| Topic 4: Voice User Interface (VUI) Design Principles | - Best practices for user interaction flows - Design considerations for speech recognition and TTS |
| Topic 5: Deployment and Capacity Planning | - Performance and redundancy planning - Sizing voice ports and scaling solutions |
