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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 20-25% | - Initial system configuration - Hardware requirements and installation - Licensing setup - Network settings and connectivity |
| Topic 2: Maintenance and Troubleshooting | 20-25% | - System monitoring - Backup and recovery procedures - Common issue resolution |
| Topic 3: Administration Tasks | 25-30% | - User and extension administration - Feature activation and management - Hunt groups and call center configuration - System management using SAT/CLI - Security administration |
| Topic 4: Integration and Advanced Features | 10-15% | - Migration considerations - SIP integration basics - Unified Communications features |
| Topic 5: Avaya Aura Communication Manager Architecture | 15-20% | - System redundancy and failover - Feature Server functionality - Communication Manager messaging - System components and architecture |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
1. What are the primary interfaces used for administering Communication Manager?
(Choose Two)
A) Command Line Interface (CLI)
B) Desktop client application
C) Avaya Aura Contact Center
D) System Manager web interface
2. How do the EC500 and Extend Call features primarily function within Communication Manager?
(Choose Two)
A) They enable calls to be extended to mobile or other external devices.
B) They allow users to switch devices mid-call without interruption.
C) They provide automatic voicemail transfer.
D) They encrypt calls when extended to an external device.
3. Which scenarios typically trigger Automatic Alternate Routing (AAR) in Communication Manager?
A) During regular maintenance schedules
B) When calls are of a non-urgent nature
C) When all users are at the same location
D) During network downtime or congestion
4. What does the Call Pickup feature enable in Communication Manager?
A) Recording calls automatically when picked up
B) Automatic call forwarding to another group
C) Locking the station after a call is picked up
D) Allowing users to answer a call that is ringing on another extension within their group
5. What primary benefit does the Team Button feature provide in Communication Manager?
A) It allows users to share their call logs.
B) It increases the bandwidth available for calls.
C) It encrypts communications among team members.
D) It enhances collaborative work by linking team members' extensions.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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