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Nortel 920-340 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - System monitoring and diagnostics - Fault isolation and recovery procedures |
| Voice Services Integration | - Voicemail configuration - Auto attendant setup |
| Installation and Initial Configuration | - Hardware installation and wiring - Basic system initialization and setup procedures |
| Networking and Connectivity | - IP configuration and network integration - Remote access and system connectivity |
| Call Processing and Routing | - Routing tables and call handling rules - Dial plan configuration |
| System Architecture and Overview | - SCS 500 Release 2.0 platform components - System capabilities and deployment scenarios |
| System Administration | - Class of Service and permissions configuration - Feature programming and system parameters - User provisioning and extensions |
