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Nortel 922-072 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: BCM System Fundamentals | - BCM architecture overview - System capacities and licensing concepts - Hardware components (BCM50 / BCM200 / BCM400 / BCM450) |
| Topic 2: Voice Services | - Call routing and call handling features - VoIP configuration - SIP and H.323 fundamentals in BCM |
| Topic 3: System Maintenance and Troubleshooting | - Backup and restore procedures - Software upgrades and patching - Basic fault diagnosis and system logs |
| Topic 4: Messaging and Applications | - Unified messaging features - Voicemail system setup - Auto Attendant configuration |
| Topic 5: System Configuration | - Dial plan configuration - Telephony configuration (lines, trunks, extensions) - Initial system setup and provisioning |
