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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: The Application Process | 10% | - Completing applications - Duty of disclosure - Underwriting considerations |
| Topic 2: From Quote to Policy | 10% | - Quotation and binding authority - Policy structure and components - Policy issuance and delivery |
| Topic 3: Sales and Client Needs | 10% | - Insurance solutions - Risk identification - Client consultation |
| Topic 4: Communication and Service Skills | 8% | - Policy changes and endorsements - Record keeping - Client communication |
| Topic 5: Automobile Insurance | 10% | - Rating and policy issues - Provincial variations - Mandatory and optional coverages |
| Topic 6: Property Insurance Wordings | 12% | - Coverages and exclusions - Common policy forms - Valuation methods |
| Topic 7: Liability Insurance | 12% | - Commercial general liability - Legal liability concepts - Personal liability coverages |
| Topic 8: Property Insurance Exposures | 10% | - Small commercial property risks - Exposures and perils - Personal property risks |
| Topic 9: Insurance and the Intermediary | 10% | - Legal duties and ethics - Roles of brokers and agents - Licensing and regulation |
| Topic 10: Claims Handling | 8% | - Claim reporting process - Settlement and subrogation - Broker's role in claims |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
It is critical that an intermediary is always mindful of privacy legislation during which method of sourcing clients?
- A. Tracking of expiry dates
- B. Online marketing
- C. Upselling
- D. Walk-ins
Correct Answer: B 🗳️
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An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?
- A. Advise the insured to contact the ombudsperson
- B. Connect the insured with their loss adjuster to discuss the claim
- C. Review the policy wordings with the insured
- D. Provide expected settlement values to the insured
Correct Answer: B 🗳️
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What refers to one's ability to pay for any damage incurred as a result of the driver's actions or inaction?
- A. Uninsured motorist coverage
- B. No-fault insurance
- C. Accident benefits
- D. Financial responsibility
Correct Answer: D 🗳️
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What is the role of insurance intermediaries under the law of agency?
- A. Confirm with the insurers that all exposures are covered
- B. Issue policies on any risk agents deem insurable
- C. Act as third parties in insurance contracts
- D. Balance dual responsibilities to the insurers and to the insureds
Correct Answer: D 🗳️
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Which statement about the expiry dates of binders is correct?
- A. The expiry date must automatically be 30 days from the effective date of the policy.
- B. To minimize the risk of overlooking an expiring binder, the expiry date should fall on a business day.
- C. An open expiry date should be used in case the delivery of the formal policy is delayed.
- D. Binders must include the statement "valid for one year."
Correct Answer: B 🗳️
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