ISQI CTFL-UT test insides dumps : ISTQB Certified Tester-Foundation Level - Usability Testing

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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following is a key activity in a usability test session?

A) Moderate the usability test
B) Talk to the participant during the completion of a task
C) Test the set up and modify the test script if needed
D) Extract usability findings and recommendations

2. A large customer complained that a business application developed by your company sometimes transfers the wrong amount of money to clients, although there are no complaints of the actual users. The expected amount differs from the actually transferred amount by a factor of 10 or 100. After analyzing the log files, you found out that the application itself works fine. The problem seems to be caused by confusing text fields and labels for the decimal place, leading to user errors.
Which usability risk should be reasonably addressed for the next release?

A) Users resist using a software product which is essential for their daily work because it lacks usability
B) Increased liability through risk to financial loss caused by a poorly designed or deceptive user interface
C) Users won't buy or use the software product because it lacks effectiveness, efficiency or satisfaction
D) Users buy the software product but repeatedly need to call support because they don't understand how to use it

3. Why are positive usability findings of high importance? Which of the following statements is wrong?

A) Positive findings are of high importance because they can be used in the report to justify the costs of the test.
B) Positive usability findings allow a better view of the usability of the product.
C) Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
D) Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.

4. What's the difference between an informal usability review and an expert usability review?

A) An expert usability review is a formal review, not an informal review
B) Contrary to an expert review, an informal usability review is based on opinion
C) An informal review only requires one reviewer
D) No formal usability qualifications are required for an informal usability review

Solutions: