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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Strategies and Positioning | - Presenting HP solutions
|
| Topic 2: HP Document Solutions Product Portfolio | - Solution offerings
|
| Topic 3: Closing the Sale and Implementation | - Sales closure techniques
|
| Topic 4: Customer Needs and Market Segmentation | - Understanding customer requirements
|
HP Selling HP Document Solutions Sample Questions:
1. What is a key benefit of the introduction of a workflow system, other than straightforward cost savings?
A) Decisions about routing print jobs are done at the print server level, not by the operator.
B) Decisions about how the document is processed are made by the workflow management software, not by the operator.
C) Details about printer performance are sent to IT by the workflow software, not by the operator.
D) it enables the establishment of a print infrastructure on non-Windows platforms.
2. What is a document management system?
A) a computer system that improves print output quality, optimizes supplies usage and
reduces waste
B) a computer system that provides document security, document cost accounting, printer optimizing and balance deployment
C) a computer system that improves a printer infrastructure by increasing printer utilization and reduces document costs
D) a computer system (or set of computer programs) that is used to track and store electronic documents and/or images of paper documents
3. How does do some copier manufacturers obtain the customer's commitment to take their solution proposals seriously?
A) They gain a commitment from the customer to present their findings to the purchasing department.
B) They draft an agreement to buy up any existing copier contracts from the customer.
C) They secure an executive audience for the presentation of their executive summary.
D) They secure a meeting of all the users toestablish their "pain points."
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D |
