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Pegasystems PEGACPSA24V1 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Application Development	30%	- Debugging and Testing 1. Understand unit testing of rules 2. Use the Clipboard and Tracer - Application Design 1. Configure Microjourneys 2. Manage application rules and ruleset versions 3. Create and configure applications using App Studio - Reporting 1. Create and configure Reports 2. Exposure properties for reporting
Topic 2: Case Management	30%	- Configuring Service Level Agreements (SLAs) 1. Configure Urgency and Goal, Deadline, and Passed Deadline intervals 2. Configure escalation actions - Designing a Case Life Cycle 1. Configure case processes and steps 2. Understand Case types and stages 3. Understand Case Hierarchies and Dependencies - Routing Work 1. Route work to users and queues 2. Configure skill-based routing 3. Configure custom routing logic
Topic 3: Data and Integration	25%	- Integration 1. Invoke external services (REST/Connectors) 2. Configure integration errors handling - Data Modeling 1. Understand the relationship between Case types and Data objects 2. Configure field groups and repeating fields 3. Create data objects - Data Relationships 1. Configure data relationships (Case-to-Case, Case-to-Data) 2. Understand savable data pages
Topic 4: User Experience	15%	- User Interface 1. Apply visibility conditions and validation rules 2. Use repeating dynamic layouts 3. Configure Views (List and Details)