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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategy and Design | 20% | - Solution architecture design - Gather business requirements - License and permission planning |
| Topic 2: Live Tracking and Advanced Features | 15% | - Salesforce Maps Advanced capabilities - Real-time location tracking - Integration and best practices |
| Topic 3: Territory Planning | 20% | - Dataset creation and boundaries - Territory alignment and assignment - Workload balancing and analysis |
| Topic 4: Route Planning and Optimization | 20% | - Advanced route optimization - Basic route creation - Mobile sync and field execution |
| Topic 5: Core Configuration | 25% | - Geocoding setup and maintenance - User access and security settings - Marker layers and data visualization |
Salesforce Maps Accredited Professional Sample Questions:
1. A regional sales director wants to import all accounts in a region into a single view within Territory Planning. There are over 350,000 accounts that make up the territories in this region. Which data set creation strategy should a Consultant recommend?
A) Split the accounts across multiple data sets.
B) Use multiple Salesforce reports.
C) Use multiple SOQL queries.
D) Use a single SOQL query and aggregate to the container level.
2. The newly created visit plan fails and doesn't populate any visits in the user's calendar. Which three areas could be the cause of the failure?
A) Users are part of more than one visit plan and both overlap
B) Filters and Spelling
C) Customers are not within the driving range of the user
D) The end date of the visit plan is in the past
E) There are too many customers assigned to the user
3. During an optimization, the limit areas by attribute option was used. After the optimization, leftover units were unassigned and no longer appear on the map. How can the user visualize the leftover units?
A) A new data set must be created in order to view these units.
B) The user must open the alignment using the "Include Unassigned Units" option
C) A new alignment must be created in order to visualize these units
D) Add the territory to which the leftover units were assigned to the focus
4. Bill is the administrator setting up Maps Advanced for Alpine Energy. Which two factors should an admin keep in mind during the oAuth process when setting up Maps Advanced?
A) Oauth user should fall within Sales organization
B) Oauth user should have full CRED rights for records being routed
C) Having the SF Maps Admin permission set is the only prerequisite for the oAuth user.
D) Oauth user should be above Maps Advanced users in role hierarchy
5. A client has configured their data set and alignment in Territory Planning; however, when they open the alignment, they see that no units are assigned to areas despite being assigned in Salesforce. Which two steps should a consultant take to troubleshoot the issue?
A) Edit the data set, and see what field was used for Unit Assignment. Create a new alignment, and " use the correct matching logic for this field.
B) Edit the data set, and what report and/or queries were used to create it. Double check that the ^ reports and/or queries return records when logged in as the OAuth user.
C) Edit the data set, and see what field was used for Unit Id. Edit the alignment, and change matching " logic to match this field.
D) Edit the data set, and see what field was used for Unit Assignment. Edit the records in Salesforce to match the area names in Territory Planning.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,C,D | Question # 3 Answer: B | Question # 4 Answer: B,D | Question # 5 Answer: A,B |
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