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Nortel 920-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Switching Protocols & Features | 25% | - Spanning Tree Protocol (STP/RSTP/MSTP) - Link aggregation and redundancy - Quality of Service (QoS) implementation |
| Basic Configuration | 25% | - Initial setup and access methods - VLAN configuration and trunking - IP addressing and management interfaces |
| Advanced Features & Routing | 20% | - Multicast support - Static and dynamic routing protocols - Security features and access control |
| Converged Campus ERS Hardware Overview | 20% | - Installation procedures and cabling - Hardware components and models - Power and environmental requirements |
| Management & Troubleshooting | 10% | - Diagnostic tools and fault isolation - Monitoring and system logging - Software upgrades and configuration backup |
