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Apple 9L0-415 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Applications and Processes | 15% | - Manage applications and processes - Launch services and frameworks - Application compatibility |
| Topic 2: Installation and Configuration | 18% | - Install OS X Mavericks - Set up initial configuration - Update and upgrade OS X |
| Topic 3: File Systems and Storage | 15% | - File system maintenance - Disk Utility and volume management - HFS+ and Core Storage |
| Topic 4: System Maintenance and Troubleshooting | 15% | - System startup and recovery - Diagnose hardware and software issues - System logs and recovery tools |
| Topic 5: Network Configuration | 17% | - Network protocols and troubleshooting - File sharing and remote access - Configure network services |
| Topic 6: User Accounts and Security | 20% | - Keychain and permissions - FileVault and system security - Manage user and group accounts |
Apple OS X Support Essentials 10.9 Sample Questions:
All Apple software updates are handled via the Mac App Store.
- A. Which application can you open to initiate Apple software updates?
- B. What can you enable to locate a lost Mac system?
- C. Which items fall under the file quarantine system?
- D. How can you identify duplicate fonts?
Correct Answer: A 🗳️
You can configure Time Machine to delete versions of files as soon as they reach a specified age.
- A. True
- B. False
Correct Answer: B 🗳️
Review the screenshot, and then answer the question below.
If you click Delete User in the dialog shown above, what will happen to James White's home folder?
- A. "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.
- B. It will be deleted immediately, without being moved to the Trash.
- C. It will be moved to the Trash.
- D. "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.
Correct Answer: B 🗳️
Any account password reset process won't change anykeychain passwords. Therefore, the user's keychains won't automatically open when the user logs in with her new password. The user will have to manually change her keychain passwords using the Keychain Access utility.
- A. How does resetting a user's account password affect that user's login keychain?
- B. How does a user that changes his own account password affect his login keychain?
- C. How does the Spotlight search service use metadata?
- D. How does network service order affect network connectivity?
Correct Answer: A 🗳️
Bundles and packages are used to combine complex items into individual folders. Packages have the additional advantage of appearing as a single item in the Finder. Thisallows software developers to combine resources into a single item and prevents users from seeing and potentially damaging those resources through deletion or moving of files.
- A. What does CUPS do?
- B. How does file system journaling work?
- C. What does the diagnostic reporting feature do?
- D. What does OS X use bundles or packages for?
Correct Answer: D 🗳️
