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Apple OS X Support Essentials 10.9 Sample Questions:

1. You enable Stealth Mode on an OS X Mountain Lion computer's firewall. How does this affect the computer's behavior?

A) The Mac will not respond to incoming connection requests.
B) The Mac will not respond to diagnostic probes such as ping.
C) The Mac will not register any services that are offered via Bonjour.
D) The Mac will not allow outgoing connections for non-approved applications.

2. What three security options does the Gatekeeper system allow? Which Gatekeeper option is the OS X default?

A) A device driver is software specially designed to facilitate the communication between OS X and a peripheral. Devicedrivers can be kernel extensions, framework plug-ins, orstandalone applications.
B) Gatekeeper can restrict software to Mac App Storeapplications only, or Mac App Store and identified developer applications only (this is the default option), or any application regardless of origin.
C) Any item downloaded using one of the built-in OS Xapplications will be marked for quarantine. Third-party applications may not mark downloaded items for quarantine.
D) You can prevent automatic updates for all users by disabling the options in App Store preferences. You can further restrict a user's ability to use the Mac App Store by configuring Parental Controls for the user's account.

3. Your Mac is started up from its OS X Recovery partition. You need to repair the hard disk. Which procedure will let you perform the repair?

A) Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.
B) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.
C) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.
D) In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify & Repair.

4. What's the purpose of Internet Protocol v4 (IPv4) addresses and subnet masks?

A) The Internet Protocol (IP) address identifies the location of a specific network device. IP addresses are the primary identification used by the Internet protocol suite TCP/IP for both local area and wide area networks. Subnet masks are used by network devices to identify their local network range and to determine whether outgoing data is destined for a network device on the LAN.
B) The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.
C) The master password is used to reset local account passwords.
D) The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.

5. On an OS X computer running Mountain Lion, changes made in the Software Update pane of System Preferences apply to ALL users of the system.

A) True
B) False

Solutions: