Marketing-Cloud-Consultant Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Marketing-Cloud-Consultant exam dumps will include the following topics:
1. Discovery: 15%
- Given a scenario that includes customer information about subscriber acquisition, management, and attrition,utilize this information to select solution components.
- Provided with a list of branding and creative strategies, probe for additional information that is needed to recommend an appropriate solution.
- Provided a customer environment and goals, determine the viability of external systems that need to be - included in the solution (for example; POS, CRM, eCommerce, data warehouse, data source inputs).
- Demonstrate how to gather requirements in order to put together the data and segmentation strategy for the customer (for example; frequency, complexity, volume of sending).
- Provided with a set of business requirements, determine what additional information is needed to design the recommended solution.
- Given a solution, recommend the appropriate customer skill sets required to utilize the Marketing Cloud application.
2. Conceptual Design: 12%
- Articulate how data construct will drive one-to-one messaging and content.
- Given a scenario, determine the appropriate solution for given requirements considering technical expertise of personas (for example; Automation Studio vs. Journey Builder).
- Given a customer scenario, identify which User Stories are appropriate to use for accessing Marketing Cloud.
- Given a customer scenario, determine the factors to consider when scaling the solution.
- Explain the purpose of IP Warming and make a recommendation based on customer needs.
- Analyze customer data to determine the appropriate data model (for example; List model, Data Extensions .
- Given a narrative data flow, select the correct data flow diagram that depicts that data flow.
3. Marketing Cloud Connect: 6%
- Understand how to send an email to a contact, lead, campaign, and report via the Sales/Service Cloud and - Marketing Cloud (for example; sending, triggered, automated).
- Understand how Sales/Service Cloud data in the Marketing Cloud can be segmented.
- Understand the prerequisites to consider prior to starting a Marketing Cloud Connect configuration (for - example; Salesforce edition, list of integration users, scope user, administrator credentials).
4. Account Configuration: 10%
- Determine which type of customer scenario warrants the creation of a business unit (for example; publication - types, demographic, workflow processes, and organizational structure).
- Given a scenario, troubleshoot issues regarding Reply Mail Management.
- Analyze the impact of applying a Sender Authentication Package (SAP) to a business unit (for example; link wrapping, Landing Pages, image URLs).
- Given a customer scenario, recommend the appropriate Marketing Cloud role based on User Stories.
5. Reporting: 5%
- Summarize Send Logs, including when/why to use it and how to create and manage.
- Compare and contrast standard reports, data views, and tracking extracts.
- Explain how the information in data views and tracking extracts are accessed.
6. Data Design: 12%
- Given a customer scenario, recommend the appropriate import method with lists or data extensions.
- Understand the implications of a system being database of record.
- Understand available data types, retention, and template options when building a data extension.
- Explain the various data objects in the Marketing Cloud (for example; data extensions, list model, data retention model, publication lists, suppression lists).
- Understand how data is retrieved within a Relational Data Model (for example; basic SQL).
7. Automation: 8%
- Given a customer scenario, select the appropriate workflow that meets the business requirement (for example; import, segmentation, email send).
- Compare and contrast triggered and scheduled interactions.
8. Email Build: 7%
- Explain the various ways to individualize email content (for example; AMPscript, personalization strings, Dynamic Content, Guide Template Language).
- Explain various Marketing Cloud Email technologies (for example; Link Alias tags, Impression regions, Web Analytics Connector).
- Compare and contrast the ways to individualize content, such as SSJS vs. AMPscript, Dynamic Content Wizard vs. AMPscript/LookupRows function.
- Understand the required steps to build, test, and deploy an email based on customer requirements.
9. Contact Builder: 15%
- Explain the role and capabilities within Contact Builder.
- Given a customer scenario, know how to build an Attribute Group to be used for a simple interaction.
- Understand how cardinality impacts data modeling.
- Summarize how to use Data Designer to incorporate data source into Contact Builder.
10. Journey Builder: 10%
- Given a customer scenario that includes Journey Builder, evaluate the requirements, activities, and steps.
- Compare and contrast automation tools, such as Journey Builder and Automation Studio.
- Explain the requirements for and the methods by which a contact can enter a Journey.
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How much Marketing-Cloud-Consultant Exam Cost
The price of the Marketing-Cloud-Consultant exam is 200 USD and retake exam fees is 100 USD plus applicable taxes.
Who should take the Marketing-Cloud-Consultant exam
The Salesforce Marketing-Cloud-Consultant Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Certified Marketing Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Marketing-Cloud-Consultant Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce Marketing-Cloud-Consultant Exam then he should take this exam.
Salesforce Marketing-Cloud-Consultant Exam Syllabus Topics:
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-mce-consultant---MCE-Con-201
Salesforce Certified Marketing Cloud Consultant Sample Questions:
Northern Trail Outfitters wants to import their Sales Cloud data into Marketing Cloud to leverage it within Journey Builder. They have approximately 10 million customers and the data needs to be available with a delay of no more than 30 minutes. Only customers where the consent checkbox is selected in Sales Cloud should be imported, which represents approximately half of their customer database.
What should they implement?
- A. All Subscribers, since these are synchronized in real time
- B. Event Data from the Entry Event in Journey Builder
- C. Import from Salesforce Report in Automation Studio
- D. Synchronized Data Extensions with a filter
Correct Answer: D 🗳️
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Northern Trail Outfitters wants to capture dietary preferences for Contacts who have registered for an upcoming launch event. They have created a data extension of Contacts who have registered for the event and will send them an SMS message from MobileConnect asking them to reply with their dietary preference.
When Contact reply to SMS message, the response message will be inserted into a data extension using AMPscript.
Which two MobileConnect templates should be used to send the SMS message and capture the responses?
(Choose 2 answers)
- A. Info Capture
- B. Outbound
- C. Text Response
- D. Data Capture
Correct Answer: C,D 🗳️
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A customer indicates their point-of-sale system can be configured to upload a file every fifteen minutes. The filename is not consistent for each upload. Their consultant recommends they use a File Drop Automation.
Which two considerations should be made? (Choose 2 answers)
- A. They may utilize an external FTP site.
- B. The directory used by the file trigger should be inside the import directory.
- C. The directory is unable to be used by another File Drop Automation.
- D. The directory cannot contain more than five file triggers.
Correct Answer: B,C 🗳️
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Northern Trail Outfitters has determined they will initially deploy messaging to email and SMS channels, but also plan for social advertising. Customer data originates within their point-of-sale system which communicates to Marketing Cloud in real-time via API. They want to configure their customer data for long- term cleanliness and maintainability.
Which two best practices should be utilized? (Choose 2 answers)
- A. Configure Contact Builder to automatically generate a unique subscriber key.
- B. Define the subscriber key as a unique value that does not relate to a specific channel.
- C. When using an external database of record, utilize that system's identifier as the contact key.
- D. Regularly merge duplicate contacts to keep tracking data accurately.
Correct Answer: B,C 🗳️
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Northern Trail Outfitters wants to import new contacts gathered from an external web form. The entries are being collected at high frequency, potentially thousands per minute. The data does not need to be immediately ingested into Marketing Cloud as it is used in a daily scheduled automation.
What should be recommended?
- A. Perform a daily bulk export to SFTP for import via Automation.
- B. Recreate this external web form inside Marketing Cloud.
- C. Create this as a Journey Data Source via Journey Builder.
- D. Push each new record into Marketing Cloud via Platform Event API on form submit.
Correct Answer: A 🗳️
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