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NEW QUESTION # 12
What is a key component of a low-fidelity mock-up that is built to prototype a software solution?
- A. Key functionality and simple screen flow
- B. Creation of backlog for later programming
- C. Wire frames demonstrating the screen layout and field sizes
- D. Book of final UI screenshots
Answer: A
NEW QUESTION # 13
Which of the following rules apply to the brainstorming technique? Note: There are 2 correct answers to this question.
- A. Encourage wild ideas
- B. Have one conversation at a time.
- C. Use a random selection of ideas
- D. Use a predefined selection of ideas
Answer: A,B
NEW QUESTION # 14
What are the dimensions of observation?
Note: There are 3 correct answers to this question.
- A. Confidence- It also helps you learn about what they need
- B. Actor - the people involved
- C. Space - the physical place
- D. Activity - a set of related acts people do
Answer: B,C,D
NEW QUESTION # 15
What do you brainstorm during charretting? Note: There are 3 correct Answers to this question.
- A. Scoping techniques
- B. Potential issues
- C. Most relevant users
- D. Potential insights
- E. Ideas for prototyping
Answer: B,C,D
NEW QUESTION # 16
What is the correct sequence of phases for the Design Thinking process? Note: There is 1 correct answer to this question.
- A. Preparation - Research - Scoping
- B. Scoping - Research - Synthesis
- C. Scoping - Synthesis - Research.
- D. Preparation - Scoping - Research
Answer: D
Explanation:
The Design Thinking process follows a structured sequence of phases to ensure a systematic approach to problem-solving. Here's why the correct answer is D:
* Why this is incorrect:While scoping, research, and synthesis are important phases, their sequence is incorrect. Synthesis typically follows research, not scoping, as it involves analyzing and organizing insights to define the problem.
NEW QUESTION # 17
What are benefits of Design Thinking? Note: There are 3 correct answers to this question.
- A. Analytical approach to design the right solution
- B. Overcomes limitations caused by hierarchies
- C. Defined waterfall model with integrated quality gates
- D. Systematic innovation approach with structured process
- E. Flexible and adaptable to all kind of challenges.
Answer: B,D,E
Explanation:
Design Thinking offers several benefits that make it a powerful methodology for innovation and problem- solving. Here's why the correct answers are C, D, and E:
* Why this is incorrect:The waterfall model is a linear, sequential approach to project management, which contrasts with the iterative and flexible nature of Design Thinking. Design Thinking does not follow a rigid structure like the waterfall model.
NEW QUESTION # 18
By truly understanding the emotional and cultural realities of the people for whom you are designing, you will be more able to design a better solution with realvalue. This is why _________________is so important to the design process.
Note: There are 1 correct answers to this question.
- A. Desirability
- B. Empathy
- C. Being human
- D. Cultural
Answer: B
NEW QUESTION # 19
Which phases of the Design Thinking process address the solution space? Note: There are 2 correct answers to this question.
- A. Synthesis.
- B. Scoping
- C. Ideation
- D. Validation
Answer: B,C
NEW QUESTION # 20
You are in the phase when you capture interview results. What are the goals of a "structured wall of data"? Note: There are 2 correct Answers to this question.
- A. To frame the potential solution space of the challenge
- B. To identify interview results that lie outside of the problem space
- C. To crystallize key user types, needs, and insights from interview stories
- D. To identify common topics and understand the meaning of interview results
Answer: C,D
NEW QUESTION # 21
What techniques can be used in Synthesis? Note: There are 2 correct Answers to this question.
- A. Role play
- B. Storyboard
- C. Journey map
- D. Concept map
Answer: C,D
NEW QUESTION # 22
In which project phases would you leverage Design Thinking within "classic" implementation projects?
Note: There are 2 correct Answers to this question.
- A. Preparation for go live
- B. Realization
- C. Kickoff
- D. Scoping
Answer: C,D
NEW QUESTION # 23
How do we become successful design thinkers? What is the first step?
Note: There are 1 correct answers to this question.
- A. Funky prototyping
- B. Iterate ideation phase
- C. Design
- D. Being human
Answer: D
NEW QUESTION # 24
Where is the focus and starting point when working on a Design Thinking challenge? Note; There is 1 correct answer to this question.
- A. Human values
- B. Intuitive product features.
- C. Business viability
- D. Technical feasibility
Answer: A
Explanation:
The focus and starting point of any Design Thinking challenge is rooted inhuman-centered design, which prioritizes understanding and addressing the needs, emotions, and experiences of users. This approach ensures that solutions are not only functional but also meaningful and impactful for the people they are designed to serve.
* Option A: Business viabilityWhile business viability is important, it is not the starting point in Design Thinking. It is considered later in the process when evaluating potential solutions.
* Option B: Technical feasibilityTechnical feasibility is a critical factor but comes into play during the Prototyping and Testing phases, not at the beginning of the challenge.
* Option C: Intuitive product featuresIntuitive product features are outcomes of the Design Thinking process, not the starting point. They emerge after understanding user needs and synthesizing insights.
* Option D: Human valuesThis is the correct answer. The Design Thinking process begins with empathy, focusing on human values and understanding the user's perspective. By prioritizing human values, teams can create solutions that resonate deeply with users and address their real needs.
NEW QUESTION # 25
What tools or Design Thinking techniques do you use during the scoping phase? Note: There are 2 correct answers to this question.
- A. Value maps.
- B. Low-fidelity prototyping
- C. Customer journey map
- D. The reframing technique
Answer: A,D
Explanation:
The scoping phase is a critical step in the Design Thinking process, where the team defines and refines the challenge to ensure it is well-understood and actionable. Here's why the correct answers are A and B:
* Why this is correct:Reframing is a powerful tool used during the scoping phase to restate the problem in a way that opens up new possibilities for innovation. By reframing the challenge, teams can shift their perspective and uncover hidden opportunities or constraints. This ensures the challenge is framed in a user-centric and actionable manner.
NEW QUESTION # 26
The CEO of IDEO credits one key phrase for sparking the design thinking process:
"_______________________________"
Note: There are 1 correct answers tothis question.
- A. "How" part presumes?"
- B. "How Might We?
- C. "How part phrase?"
- D. "How part Ceo?"
Answer: B
NEW QUESTION # 27
How can you get the most information from an interviewee?
- A. Conduct interviews as a pair. One person asks the questions and the other one takes notes.
- B. Collect the data via survey (written questionnaire).
- C. Conduct interviews as a pair and alternate who asks the questions.
- D. Invite a group of interviewees to join the design team and ask questions around the table.
Answer: A
NEW QUESTION # 28
What are key activities of a Design Thinking team within the validation phase? Note: There are 2 correct Answers to this question.
- A. Prioritize and filter ideas.
- B. Capture feedback and iterate prototype.
- C. Check on feasibility, viability and desirability.
- D. Move from problem to solution space.
Answer: B,C
NEW QUESTION # 29
What is the objective of the "a day in the life" technique? Note: There is 1 correct answer to this question.
- A. To identify redundancies.
- B. To identify areas for simplification
- C. To understand the productivity of personas
- D. To put personas in context
Answer: D
NEW QUESTION # 30
How many building blocks are defined in the business model canvas? Note: There is 1 correct answer to this question.
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION # 31
What gets you to the root of the problem and builds optimism for both problem finding and problem solving?
Note: There are 1 correctanswers to this question.
- A. People
- B. Process
- C. Place
- D. Client
Answer: B
NEW QUESTION # 32
What are key principles when presenting a prototype as a role play? Note: There are 2 correct answers to this question.
- A. Show flawless execution to get the idea across.
- B. Show the solution through the user's eyes
- C. Show the most relevant aspects for the business case
- D. Show the impact of your solution for your persona
Answer: B,D
Explanation:
Role-playing is an effective way to present prototypes in Design Thinking. It allows teams to demonstrate how the solution addresses user needs and provides value from the user's perspective.
* Option A: Show the most relevant aspects for the business caseThis is incorrect. While business relevance is important, role-playing focuses on demonstrating the solution's impact on users, not just its business value.
* Option B: Show the impact of your solution for your personaThis is correct. Role-playing should highlight how the solution addresses the specific needs and pain points of the persona. This ensures the prototype is grounded in user-centricity.
* Option C: Show the solution through the user's eyesThis is correct. Presenting the solution from the user's perspective helps stakeholders understand the experience and value it delivers to end-users.
* Option D: Show flawless execution to get the idea across.This is incorrect. Prototypes are meant to be iterative and imperfect. The focus should be on conveying the concept and its impact, not achieving perfection.
NEW QUESTION # 33
Design thinking is a human-centered approach.
- A. False
- B. True
Answer: B
NEW QUESTION # 34
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SAP C_THINK1_02 certification exam focuses on design thinking as a problem-solving approach and how it can be used to innovate and improve processes in the SAP environment. C_THINK1_02 exam assesses the candidate's knowledge of design thinking principles, including empathy, ideation, prototyping, and testing. It also evaluates the candidate's ability to apply design thinking methods in SAP projects, such as SAP Fiori application design, SAP HANA Cloud Platform, and SAP S/4HANA.
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