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NEW QUESTION 49
Universal Containers wants to ensure that only Field Technicians with a specialized certification are sent Work Orders of a specific type.
In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders? (Choose two.)
- A. Implement Work Types and Skill Assignments.
- B. Assign Skills and Skill Levels to Users.
- C. Implement Assignment Rules and Work Orders.
- D. Assign Skills and Skill Levels to Resources.
Answer: A,D
NEW QUESTION 50
Which two statements describe characteristics of Private Space Logging? (Choose two.)
- A. Log entries are collated and forwarded by Heroku's Logplex router.
- B. Log entries can be forwarded to up to three logging services.
- C. Log entries are forwarded as HTTPS POST requests.
- D. Log entries can be forwarded to only one logging service.
Answer: B,C
NEW QUESTION 51
A client wants to create a scalable set of microservices that communicate with each other, where multiple microservices have a public REST API.
Which architecture strategy allows this on Heroku?
- A. Each microservice is a separate process type in a single Heroku app. The microservices communicate by using Redis as a message bus.
- B. Each microservice is a separate private space. The microservices communicate by using DNS Service Discovery.
- C. Each microservice is a separate process in a single Heroku app. The microservices communicate by using shared memory.
- D. Each microservice is a separate Heroku app. The microservices communicate by using Apache Kafka as a message bus.
Answer: B
NEW QUESTION 52
Cloud Kicks has a system environment that is complex, and they plan on creating a data governance program for the first time.
What are two initial actions Cloud Kicks should take to initiate an assessment of data architecture? (Choose two.)
- A. Work with IT program managers to assess current velocity of projects in the pipeline.
- B. Work with database administrators to assess current database performance metrics.
- C. Work with business units and IT to assess current operational systems and data models.
- D. Work with executive sponsorship to assess enterprise data strategy and goals.
Answer: C,D
NEW QUESTION 53
How are languages, buildpacks, and slugs related?
- A. A buildpack knows how to compile code in a specific language down to a slug that runs on Heroku
- B. A slug is a shortened version of a language that compiles down into a buildpack
- C. A slug and a buildpack are sandwiched together between several Heroku add-ons, and the result Is a new open-source language.
- D. A language uses a slug to deploy buildpacks as a service across the entire Salesforce Platform.
Answer: A
NEW QUESTION 54
A client wants to create a scalable set of microservices that communicate with each other, where multiple microservices have a public REST API.
Which architecture strategy allows this on Heroku?
- A. Each microservice is a separate process type in a single Heroku app. The microservices communicate by using Redis as a message bus.
- B. Each microservice is a separate private space. The microservices communicate by using DNS Service Discovery.
- C. Each microservice is a separate process in a single Heroku app. The microservices communicate by using shared memory.
- D. Each microservice is a separate Heroku app. The microservices communicate by using Apache Kafka as a message bus.
Answer: B
Explanation:
Explanation
- httDs://devcenterheroku.com/artJcles/event-driven-microservices-with-aDache-kafka
NEW QUESTION 55
Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer's equipment. In this scenario, only the Manager has permission to cancel the Service Appointment.
How should a Consultant recommend adhering to this business process?
- A. Configure Status Transitions based on Resource Type.
- B. Assign Permission Sets that allow Status Transitions.
- C. Limit Status Transitions based on Profile.
- D. Allow Status Transitions based on Role.
Answer: C
NEW QUESTION 56
A client is building a system that will sync data from multiple Salesforce orgs to a single Heroku Postgres database. This system also needs to push the synced data to an external data warehouse for analytics processing. Which solution meets all of the requirements in this scenario?
- A. Use Heroku External Objects to synchronize data between the Salesforce orgs and the Heroku Postgres database Use an ETL tool to push data from the Salesforce orgs to the external data warehouse.
- B. Use Heroku Connect to synchronize data between the Salesforce orgs and the Heroku Postgres database Use an ETL tool to push data from the Salesforce orgs to the external data warehouse.
- C. Use Salesforce Connect to synchronize data between the Salesforce orgs and the Heroku Postgres database Use Heroku Connect to sync data between the Heroku Postgres database and the external data warehouse.
- D. Use Heroku Connect to synchronize data between the Salesforce orgs, the Heroku Postgres database and the external data warehouse
Answer: B
Explanation:
Explanation
- https://devcenter.heroku.eom/articles/private-spaces#trusted-ip-ranges
NEW QUESTION 57
Which Heroku feature allows you to deploy a real app complete with code, config, and add-ons already configured?
- A. Heroku Deployment wizard
- B. Heroku Getting Started guides
- C. git push heroku master
- D. Heroku Buttons
Answer: D
NEW QUESTION 58
Universal Containers provides prompt service and has multiple service levels for different customers. Over
50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day.
What method of dispatching should a Consultant recommend implementing?
- A. Automatically schedule unscheduled services to available Resources.
- B. Automatically change the status to Dispatched of all Service Appointments.
- C. Automatically run Optimization Background Job every hour.
- D. Automatically Dispatch Service Appointments using Drip Feed.
Answer: C
NEW QUESTION 59
you can build Canvas apps and run them on Heroku with of the following languages:
- A. Python
- B. All of these
- C. Java, Scala, Clojure
- D. PHP
- E. Node, js / JavaScript
Answer: B
NEW QUESTION 60
Universal Containers is expecting the amount of work to increase significantly over the next three weeks. They have decided to engage a new third-party Contract Provider to help with the additional work.
How should a Consultant recommend configuring the new Contractor?
- A. Create a Capacity-based Resource and delete that Resource after three weeks.
- B. Create a Resource and give them 24-hour availability for the next three weeks.
- C. Create a Capacity-based Resource and give them 24-hour availability for the next three weeks.
- D. Create a Capacity-based Resource and give them Capacity for the next three weeks.
Answer: D
NEW QUESTION 61
A client's application needs to run in a European country for data residence purposes.
What is a consideration in this scenario?
- A. There is no guarantee that a Heroku Postgres database will be created in the same region as the application that provisions it.
- B. European regions are only available for applications running in Private Spaces.
- C. When a dyno is cycled, its replacement might run in a different region.
- D. Heroku Postgres backup snapshots and dataclips are always stored in the U.S.
Answer: B
NEW QUESTION 62
A company uses Salesforce, a cloud-based ERP system, and an on-premise Order Management System (OMS). This company requires a solution that uses Salesforce as the system of record for Leads and the OMS as the system of record for Account and Contacts.
Additionally, the company wants Accounts and Contacts to be able to maintain their names in each system (i.e., ""Jane Doe""; in the OMS and ""Jannie Doe""' in Salesforce), but wants to have a consolidated data store which links referenced records across the systems.
Which suggestion should the Architect provide to the company to meet this goal?
- A. Use an integration tool to send OMS Accounts and Contacts to Salesforce.
- B. Have Salesforce poll the OMS nightly and bring in the desired Accounts and Contacts.
- C. Utilize the Streaming API to send Account and Contact data from Salesforce to the OMS.
- D. Use a Master Data Management strategy to reconcile Leads, Accounts, and Contacts.
Answer: D
NEW QUESTION 63
Universal Containers wants to process mobile payments. How can this requirement be met?
- A. Install an AppExchange package
- B. Attach a picture of the credit card.
- C. Create a custom payments object
- D. Add a custom field to store the credit card number
Answer: A
NEW QUESTION 64
Universal Containers is looking to implement Entitlement Management to meet the following requirements:
1) Any employee from the customer account is eligible for support.
2) Specific purchased products are eligible for support.
What Objects should be set up for Entitlement Management?
- A. Accounts and Assets
- B. Contacts and Assets
- C. Contacts and Service Contracts
- D. Accounts and Service Contracts
Answer: A
NEW QUESTION 65
Universal Containers does not want the lunch break to interfere with existing scheduled work.
How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1pm?
- A. Use appropriate Resource Operating Hours.
- B. Create Resource Absences every day.
- C. Create a recurring Service Appointment.
- D. Use the Resource Availability Rule.
Answer: D
NEW QUESTION 66
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site.
The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed.
Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)
- A. Create custom fields to capture that the Wrap Up Activities have been completed.
- B. Create a Process to call a Flow that completes the Milestone when the Wrap Up is complete.
- C. Create a Workflow to close the Milestone when the Wrap Up is complete.
- D. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
- E. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
Answer: C,D,E
NEW QUESTION 67
A web application on Heroku wants to surface Salesforce data. All users of the web application will:
1) Authenticate using SSO with Salesforce.
2) Have user records in Salesforce.
What architecture should be recommended in order to maintain the Salesforce security model already in place?
- A. Use Heroku Connect to sync the Salesforce data and Salesforce security model to Heroku Postgres.
- B. Have the application query Salesforce data directly through the Salesforce APIs as the running user.
- C. Have the application query Salesforce data and the security model directly using a cached admin credential.
- D. Use Heroku Connect, with a per-user authentication model, to sync the Salesforce data to Heroku Postgres.
Answer: A
Explanation:
Explanation
https://devcenter.heroku.com/articles/addon-controls
NEW QUESTION 68
Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete a Work Order due to missing inventory.
What should a Consultant implement to meet this requirement?
- A. Implement a Macro to generate Service Appointments on the existing Work Order.
- B. Implement a Custom Button to Create a Service Appointment on the existing Work Order.
- C. Implement a Quick Action to create a new Service Appointment on the existing Work Order.
- D. Implement a Quick Action to create a new Work Order Line Item on the existing Work Order.
Answer: C
NEW QUESTION 69
Universal Containers is receiving increased complaints about incomplete Work Orders.
What option should a Consultant recommend to improve this situation?
- A. Decrease Resource Rank Score.
- B. Implement Signature Capture.
- C. Send an email CSAT survey.
- D. Change the Scheduling Rules.
Answer: B
NEW QUESTION 70
A client wants to create a set of applications that all communicate with each other. Only one of the applications should be accessible from the public internet. This application will act as an API gateway and route requests to the interbak applications using HTTPS. Which architecture should an Architect recommend?
- A. Create the API gateway application in the Common Runtime. Create all of the internal apps in a Private Space.
- B. Create all of the apps in the Common Runtime. Ensure that the internal apps do not define a web process type.
- C. Create all of the apps in a Private Space. Configure the Private Space's trusted IP ranges to only permit requests from within the Private Space
- D. Create all of the apps in a Private Space Create the internal apps with Internal Routing enabled. Create the gateway app as a web app
Answer: D
Explanation:
Explanation
-
https://devcenter.heroku.com/articles/using-sso-services-with-heroku#end-user-account-creation-and-removal
NEW QUESTION 71
Universal Containers is preparing to deploy a high-volume production web application to the Heroku Common Runtime. Which two best practices should an Architect recommend for large-scale load testing of the application? Choose 2 answers.
- A. Ensure that the application runs on Performance-tier dynos
- B. Disable autoscaling to prevent application startup overhead from skewing results
- C. Move the apps into a Private Space to provide an isolated test environment
- D. Open a ticket with Heroku support for approval.
Answer: A,D
Explanation:
Explanation
-
https://devcenter.heroku.eom/articles/private-spaces#trusted-ip-ranges
NEW QUESTION 72
Ursa Major Solar has 4 million rows of data in Salesforce that are used in reports to assess historical trends.
Both performance and data storage limits have become an issue.
Which two strategies are appropriate when discussing the issue with stakeholders? (Choose two.)
- A. Combine Analytics Snapshots with a purging plan by reporting on the snapshot data and deleting the original records.
- B. Utilize scheduled batch Apex to copy aggregate information into a custom object and delete the original records.
- C. Utilize Data Loader to extract data, aggregate it, and write it back to a custom object, then delete the original records.
- D. Configure the Salesforce Archiving feature to archive older records and remove them from the data storage limits.
Answer: B,D
NEW QUESTION 73
Universal Containers has multiple Heroku applications that use the same Heroku Postgres database. One of those applications, SFDC-sync. uses Heroku Connect to sync the data between a Salesforce org and the Heroku Postgres database. If the SFDC-sync app Is deleted. Heroku Connect will stop syncing data. What is another consequence of deleting the SFDC-sync app?
- A. All tables will be removed from the Heroku Postgre database
- B. All synced objects will be removed from the Salesforce org
- C. All tables synced with Heroku Connect will be removed from the Heroku Postgres database
- D. Existing data will remain in both locations.
Answer: C
Explanation:
Explanation
-https://devcenter.heroku.eom/articles/privale-spaces#lrusted-ip-ranges
NEW QUESTION 74
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