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NEW QUESTION # 241
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?
- A. They describe the ends that the organization is seeking to achieve.
- B. They describe the processes the solution will need to improve for the project to be successful.
- C. They describe all of the required work the project will need to complete in order to reach its objectives.
- D. They describe all of the positive benefits in ratio to the risk and costs of the project.
Answer: A
NEW QUESTION # 242
Before requirements can actually be approved to be managed, what must be true about the requirements?
- A. Requirements are governed by the requirements management plan.
- B. Requirements must support the requirements management plan.
- C. Requirements must support the solution scope.
- D. Requirements must be approved by the technical review board.
Answer: C
Explanation:
Explanation
Before requirements can be approved to be managed, they must be verified and validated to ensure that they are aligned with the solution scope, which is the set of capabilities and conditions that the solution must satisfy to meet the business need12. Requirements that do not support the solution scope may introduce unnecessary complexity, cost, or risk to the project, or may not deliver the expected value to the stakeholders. Therefore, it is important to check that the requirements are consistent, complete, correct, feasible, and testable before approving them to be managed3. References:
1: BABOK® Guide, Version 3.0, p. 33
2: Business Analysis Expert Certification, CCBA® | IIBA®
3: BABOK® Guide, Version 3.0, p. 41
NEW QUESTION # 243
Audrey is the business analyst for her organization and she's doing an assessment of the organization's readiness to implement the solution. In her assessment, she's finding that there are conflicting stakeholder groups for and against the proposed solution. Some of the stakeholders have more power over the solution than others. What diagram can Audrey create to visualize the people that are for and against the solution?
- A. Pareto chart
- B. Stakeholder matrix
- C. Force field analysis diagram
- D. Tornado diagram
Answer: C
Explanation:
A force field analysis diagram shows the opposing forces to the solution and ranks their force, their power over the solution decision.
Answer B is incorrect. A tornado diagram is used in sensitivity analysis. It's called a diagram because the bar chart is listed vertically and often looks like a tornado when complete.
Answer C is incorrect. A stakeholder matrix can be used in stakeholder management to show concerns, threats, and strategies for managing the stakeholders.
Answer D is incorrect. A Pareto chart is a bar chart that ranks problems or categories from largest to smallest.
It's often used in quality control to rank categories of defects for improvements.
NEW QUESTION # 244
Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?
- A. It identifies the causal factors that are contributing to an effect the solution will solve.
- B. It describes the ends that the organization wants to improve.
- C. It identifies new capabilities required by the organization to meet the business need.
- D. It identifies the skill gaps in the existing resources.
Answer: C
Explanation:
The assessment of capability gaps is a business analysis task to identify new capabilities required in order to meet the business need.
Answer D is incorrect. This is the definition of the business goal.
Answer A is incorrect. This is the definition of a resource skill assessment which may be included as part of the assessment of capability gaps.
Answer B is incorrect. This is a description of root cause analysis.
NEW QUESTION # 245
A business analyst (BA) is defining relationships between business requirements and solution components. Which guideline will the BA use to accomplish this?
- A. Solution Scope
- B. Solution Objectives
- C. Domain Knowledge
- D. Change Strategy
Answer: D
Explanation:
Change Strategy: describes the purpose and direction for changes, establishes the context for the change, and identifies the critical components for change.
NEW QUESTION # 246
Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?
- A. Write in the active voice
- B. Any constraints that may prevent the solution from fulfilling the requirement
- C. Express only one requirement at a time
- D. Describe a situation or problem
Answer: B
Explanation:
Explanation/Reference:
The third component of the textual requirements is that Wanda must also identify any constraints that will prevent the solution from fulfilling the requirement.
D is incorrect. To express only one requirements at a time is a guideline for the process, but not a
component of the process.
B is incorrect. To describe a situation or problem is a guideline for the modeling formats.
C is incorrect. Writing in the active voice is good guideline for the textual requirements, but it is not
part of the text requirements.
NEW QUESTION # 247
As a business analyst, it's important to understand the relationships among requirements. All of the following are valid relationship types among requirements except for which one?
- A. Subset
- B. Necessity
- C. Linked
- D. Cover
Answer: C
NEW QUESTION # 248
Before requirements can actually be approved to be managed, what must be true about the requirements?
- A. Requirements are governed by the requirements management plan.
- B. Requirements must support the requirements management plan.
- C. Requirements must support the solution scope.
- D. Requirements must be approved by the technical review board.
Answer: C
Explanation:
Explanation/Reference:
For requirements to be approved, they must support the solution scope. The solution scope defines what's in and out of the range of requirements for business analysis activities.
B is incorrect. A technical review doesn't approve requirements; the solution scope defines what's
approved based on what's in alignment with the scope.
C is incorrect. The requirements management plan doesn't affect the requirements that are or are
not approved.
D is incorrect. While this statement may be somewhat true, it doesn't define how requirements are
approved before their governance.
NEW QUESTION # 249
The business analyst (BA) assigned to support a legacy system has developed a customer survey to assess its usability. Before distributing the survey, what should the BA do?
- A. Review the risk register with the project sponsor
- B. Observe customer interaction with the system
- C. Update the project plan to include the survey
- D. Validate the survey with the project sponsor
Answer: B
Explanation:
The business analyst (BA) should observe customer interaction with the system before distributing the survey to assess its usability. According to the BABOK Guide, observation is "a technique used to elicit information by viewing and understanding activities and their context" 4. By observing the customer interaction with the system, the BA can gain insights into the actual usage, behavior, problems, and preferences of the customers, which can help the BA design a more effective and relevant survey. Validating the survey with the project sponsor, reviewing the risk register with the project sponsor, and updating the project plan to include the survey are important steps, but they should be done after observing the customer interaction with the system. References: 4: BABOK Guide, Version 3, Section 10.24 Observation
NEW QUESTION # 250
What can be considered the only input to the task of defining assumptions and constraints?
- A. Business case
- B. Stakeholder concern
- C. Prioritized requirements
- D. Requirements
Answer: B
Explanation:
The only input to the task of defining assumptions and constraints is stakeholder concern. Stakeholder concern is any issue, expectation, need, or preference that affects or is affected by the project or the solution. Stakeholder concern helps to identify the factors that may limit or influence the feasibility, desirability, or viability of the solution. The other options are not inputs to the task of defining assumptions and constraints, but outputs or inputs of other tasks. The business case, the prioritized requirements, and the requirements are all outputs or inputs of the enterprise analysis knowledge area, not the requirements analysis knowledge area. Reference:
What can be considered the only input to the task of defining ...
Business Analysis Knowledge Areas Explained as per BABoK
Specifying and modeling requirements - The Functional BA
NEW QUESTION # 251
You are the business analyst for your organization and you're using a plan-driven approach to business analysis processes. In this environment, what types of communications are most likely required to be used in regard to requirements?
- A. Face-to-face
- B. Ad hoc
- C. Formal
- D. Informal
Answer: C
Explanation:
Explanation
Plan driven approaches to business analysis practices most often use the formal type of communication. This means the communication of the actual requirements is in writing and often uses pre-defined forms requiring signatory approvals. All project documentation is normally archived as part of the project history.
Answer C is incorrect. Face-to-face is an effective communication method, but for plan-driven approaches,
formal communication is preferred in regard to requirements.
Answer B is incorrect. Ad hoc describes the sudden, quick conversations. This is an informal approach to
communication and isn't appropriate for a plan-driven business analysis approach.
Answer A is incorrect. Informal isn't preferred in a plan-driven approach.
NEW QUESTION # 252
Sam is the project manager of the NHT Project. His project has stakeholders from the end users, server administrators, functional managers, external customers, technicians, and executive managers. In this high-profile project, which group of stakeholders is the most important?
- A. Executive management
- B. No stakeholders are more important than other stakeholders.
- C. External customers
- D. End users
Answer: C
Explanation:
Explanation/Reference:
Customers, internal or external, are always considered to be the most important group of stakeholders in a project. Recall that a stakeholder is anyone that has a vested interest in the outcome of your project.
NEW QUESTION # 253
All of the following statements are true regarding a brainstorming session during requirements elicitation except for which one?
- A. All ideas should be visibly recorded.
- B. The ideas should be generated with a cost or time estimate.
- C. All ideas should be shared without any discussion, criticism, or evaluation.
- D. The number of ideas should not be limited.
Answer: B
Explanation:
During a brainstorming session, there is not a time or cost estimate consideration; the participants should generate as many ideas as possible.
Answer A is incorrect. This is a true statement; all ideas should be visibly recorded.
Answer D is incorrect. This is a true statement; all ideas should be shared without any discussion, criticism, or evaluation.
Answer B is incorrect. This is a true statement; the number of ideas should not be limited.
NEW QUESTION # 254
You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?
- A. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
- B. You will need to meet with all of the administrative assistants as part requirements elicitation.
- C. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
- D. You can meet with the administrative assistants' managers.
Answer: A
Explanation:
According to the CCBAHandbook, one of the techniques for requirements elicitation is focus group, which is "a facilitated session that brings together a pre-defined group of stakeholders to discuss and provide feedback on a topic" (p. 22). Focus group is a useful technique when you have a large number of stakeholders who share similar characteristics, needs, or interests, and you want to gather their opinions, preferences, or expectations in a structured way. By meeting with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants, you can use the focus group technique to elicit their requirements for the new software. You can also validate the requirements with the larger group of administrative assistants through other techniques, such as surveys or questionnaires. The other options are not correct because:
B . You will need to meet with all of the administrative assistants as part of requirements elicitation is not a feasible or efficient approach, as it would require a lot of time, resources, and coordination to involve 2,400 people in the elicitation process. It would also create challenges for managing and analyzing the requirements data.
C . You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants is not a reliable or valid approach, as it would introduce the risk of missing, misinterpreting, or conflicting requirements from the larger group of administrative assistants. It would also reduce the stakeholder engagement and satisfaction with the solution.
D . You can meet with the administrative assistants' managers is not a sufficient or representative approach, as it would exclude the direct input from the end users of the new software, who are the administrative assistants. The managers may not have the same level of knowledge, experience, or perspective as the administrative assistants, and may not be able to articulate their requirements accurately or completely. Reference:
CCBAHandbook, p. 22
12 Techniques for Requirement Gathering | Indeed.com, section "Focus group"
NEW QUESTION # 255
A business analyst (BA) is preparing the elicitation activity plan for a project. How will understanding the elicitation scope assist the BA with the elicitation activity?
- A. By demonstrating how to record elicitation results
- B. By ensuring the requirements are validated in time
- C. By determining when elicitation is complete
- D. By outlining the level of stakeholder collaboration
Answer: C
Explanation:
According to the BABOK Guide, elicitation scope is the set of information that needs to be discovered or confirmed through elicitation activities3. Understanding the elicitation scope can assist the BA with the elicitation activity by determining when elicitation is complete4. This means that the BA can stop eliciting information when he or she has obtained enough information to meet the elicitation scope. This can help avoid over-elicitation or under-elicitation of information. Reference: BABOK Guide, CCBA Practice Test
NEW QUESTION # 256
The RGQ Organization utilizes a change log. What is a change log?
- A. It is a document that tracks the changes that have been received, including their implementation to the project solution.
- B. It is a document that tracks all characteristics and status of changes that have been received.
- C. It is a document that tracks all unauthorized changes to the project solution.
- D. It is a document that records all change requests for the project.
Answer: B
Explanation:
Explanation/Reference:
A change log tracks all characteristics of a proposed change request and it status.
A is incorrect. The change log tracks change requests and its status.
B is incorrect. This description is close to being accurate, but the change log records the status of
the change request too.
C is incorrect. This statement is false because a request for change can be made, but it does not
necessarily mean that the change will be implemented into the project.
NEW QUESTION # 257
You are the business analyst for your organization. You're considering if you should make a solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000 and will cost $2,400 per month to support. The vendor's solution, however, will cost $239,000 and will cost $2,850 per month to support. How long will you need to use your in-house solution to be more cost effective than the vendor's proposed solution?
- A. 32 months
- B. 64 months
- C. 19 months
- D. 105 months
Answer: D
NEW QUESTION # 258
An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be extremely popular with young families, but because the organization wants to keep it a secret until launch day, there is no way of knowing whether this is correct. Why should the business analyst (BA) suggest identifying high customer demand by young families as a risk?
- A. To provide a benchmark against future change.
- B. To prove the idea is correct.
- C. To manage the associated risks.
- D. To assess the costs and benefits accurately.
Answer: C
Explanation:
Comprehensive and Detailed Since thedemand is uncertain, it should beidentified as a riskto ensure mitigation plans are in place. TheBABOK Guide (Chapter 10.37 - Risk Analysis and Management)states thatpotential uncertainties, including market demand, should be assessed to manage project risks effectively.
NEW QUESTION # 259
A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?
- A. Functional Decomposition for the current initiative
- B. Surveys or Question:naires for the current initiative
- C. Process modelling from previous initiatives
- D. Lessons learned from previous initiatives
Answer: B
Explanation:
According to the BABOK® v3 guide, the purpose of survey and Question:naires is " to elicit business analysis information - including information about customers, products, work practices, and attitudes - from a group of people in a structured way and in a relatively short period of time."
NEW QUESTION # 260
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