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BlackBerry 10 Support Specialist Sample Questions:

1. What constitutes use of a license seat on a BlackBerry Device Service (BDS)?

A) Active devices
B) Active user
C) A user
D) Active user and devices

2. All users are no longer able to activate using their Username. Activation Password and SRP. However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS). What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?

A) BlackBerry Dispatcher is configured with an Enterprise Proxy
B) Proxy profile is configured to use VPN incorrectly
C) Allow activation information to be emailed is set to no
D) Allow activation over BlackBerry infrastructure set to yes

3. Which of the following will allow a BlackBerry end user to set an Activation password or reactivate a BlackBerry device?

A) BlackBerry Administration
B) BlackBerry Resource Kit
C) BlackBerry@ Web Desktop Manager
D) BlackBerry Desktop Manager

4. Which of the following is needed to successfully add an account to a BlackBeriy 10 (BB10) device?

A) Scanned code with the account information
B) Hashed password for the account
C) Network connectivity to the service which hosts the account
D) Accounts can only be added after business hours

5. What steps are needed to port and install applications which are present on a BlackBerry 7 (BB7) smartphone to the BlackBerry 10 (BB10) smartphone on a device switch?

A) The BB7 applications should be ported using the 2BB10 web-convert tool.
B) CD7 applications are incompatible with BB10 platform; hence, cannot be ported ovei unless the application is released for the BB10 platform.
C) While using the BlackBerry link, check the applications to be copied over to the BB10 smartphone while using the device switch feature.
D) Load the BB7 runtime on the BB10 smartphone.

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