ServiceNow Certified Implementation Specialist - Service Mapping - CIS-SM

ServiceNow CIS-SM test insides dumps
  • Exam Code: CIS-SM
  • Exam Name: Certified Implementation Specialist - Service Mapping
  • Updated: Oct 02, 2026
  • Q & A: 108 Questions and Answers
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How much Certified Implementation Specialist - Service Mapping (CIS-SM) Exam Cost

The exam itself does not have a price but applicants must complete the prerequisite courses mentioned above. These courses will cost some amount to the applicants. Furthermore, the students will have to pay for the CIS-SM exam dumps pdf and the CIS-SM practice test which will also add to the cost of the exam. Hover on to the website where these training courses could be found to check the exact prices of the courses. The links are provided above. After completion of the prerequisite courses, students will receive a voucher via which they can register for the exam. If applicants fail the exam, they can retake the exam three more times, but at some cost.

ServiceNow CIS-SM Exam Syllabus Topics:
SectionWeightObjectives
Configuration Management Database15%- CMDB Identification and Reconciliation
  • 1. Identification Rules
  • 2. Datasource Precedence Rules
  • 3. Reconciliation Rules
  • 4. CMDB De-duplication Tasks
- CI Class Management
  • 1. CMDB Relationships
  • 2. Reclassification
  • 3. CMDB Health Dashboard
  • 4. CMDB Tables
  • 5. CI Class Manager
Event Management10%- Event Management Overview
  • 1. Integration with Service Mapping
- Engagement Readiness
  • 1. Implementation planning
Service Mapping Configuration20%- Setup and Configuration
  • 1. IP ranges
  • 2. Tuning
  • 3. MID Servers
  • 4. Configuration files
  • 5. Icons
  • 6. Applications
- Service Configuration
  • 1. Service creation
  • 2. Service Maps
  • 3. Credentials
  • 4. Service Groups
  • 5. Technical Services
  • 6. CI Types
  • 7. Entry points
  • 8. Schedules
- Service Mapping Process Flow
  • 1. Troubleshooting
  • 2. Discovery Log
  • 3. Process flow
Machine Learning10%- ML Powered Mapping
  • 1. Mapping Service Candidates
  • 2. Service Mapping Workspace
  • 3. Implementation
- Service Mapping Methods
  • 1. Guidance on Service Mapping Methods
Service Mapping Pattern Design30%- Application Identification and Connection Sections
  • 1. Troubleshooting
  • 2. Patterns
  • 3. Identification and Connection Sections
- Scripting
  • 1. SNMP
  • 2. WMI
  • 3. Command Line
  • 4. Regex
  • 5. SSH
- Pattern Designer
  • 1. Debug
  • 2. Steps
  • 3. Command Line Console
  • 4. Temp variables
- Operations
  • 1. Parse file
  • 2. Match
  • 3. Parse variable
  • 4. Parsing strategies
Discovery Configuration15%- Discovery Process Flow
  • 1. PCIE Phases
  • 2. Status
  • 3. ECC Queue
  • 4. Discovered Device
- Discovery Setup and Config
  • 1. IP Services
  • 2. MID Servers
  • 3. Behaviors
  • 4. Clusters
  • 5. Schedules
- Discovery Troubleshooting
  • 1. Discovery Errors
  • 2. Duplicates
  • 3. Authentication Errors
  • 4. Credentials

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