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Skills Outline

The CompTIA PK0-004 exam equips you with fundamental project management skills, including negotiation, managing expectations, conflict resolution, communication, as well as team building. The content of the certification test revolves around four domains that cover specific PM skills. Let’s have a closer look at what each topic area contains.

Project Constraints (17%)
This subject encompasses the following skills: predicting the impact of various constraint variables and influences throughout the project depending on a scenario (common constraints; influences); describing the importance risk strategies activities (strategies as well as risk activities).
Communication & Change Management (26%)
This topic includes using the relevant communication tools depending on a scenario (e-mail; instant messaging; fax; video conference; face-to-face; voice conference; text message; printed media distribution; social media); determining the factors that affect communication tools (time zones/geographical factors language barriers; technical factors; cultural disparities; personal preferences; intraorganizational differences; interorganizational differences; relationship building; tailor method on the basis of message content; criticality factors; particular communication needs stakeholder).
Additionally, the applicants should demonstrate their ability to determine most frequent communication triggers and define the target audience as well as rationale (risk register updates; milestones; schedule changes; project planning; project change; audits; task initiation/completion; stakeholder changes; gate reviews; business continuity response; response to incident; resource changes); utilize the following change control process within the context of a project depending on a scenario (change control process as well as common project changes types); determine organizational change types (outsourcing; process change; business merger/acquisition; relocation; business internal reorganization; business split).
Project Basics (36%)
Within this objective, the test takers must have competencies in summing up the project properties (unique; temporary; start and finish; purpose; project as program component; project as portfolio component); categorizing project responsibilities & roles (project management office; champion/sponsor; project manager; project coordinator; stakeholder; scheduler; project team); compare and contrast standard project phases (initiation; planning; implementation; monitor and control; conclusion).
Besides, the domain measures the examinees’ skills in defining the project cost control fundamentals (overall project cost; expense tracking; expense reporting; burn rate; budget); defining the most frequent structures of a project team organization (projectized; matrix; functional); implementing and developing project schedules depending on a scenario (work breakdown structure as well as scheduling activities); defining the Agile methodology basics (constant feedback; promptly adapt to new requirements; constant requirements gathering set a backlog iterative approach; burndown charts; sprint planning; SCRUM retrospective; daily SCRUM meetings/standup meetings; self-directed as well as self-organized teams); describing the value of personnel management, human resource & physical resource (resource management principles as well as personnel management).
Project Tools and Documentation (21%)
Here the students need to prove that they are capable of comparing different project management tools (tools for performance measurement; software for project scheduling; charts; dashboard/status report; tools for knowledge management; SWOT analysis; consulted, responsible, informed, accountable RACI matrix); assessing project-centric documentation depending on a scenario (project management plan; project charter; scope statement; issues log; organizational chart; status report; communication plan; meeting agenda/meeting minutes; project schedule; dashboard information; section items); defining most frequent vendor-centric or partner documents as well as their function (mutually binding documents; request for proposal; request for information; request for quote).

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Our PK0-004 exam dumps will include those topics:

Project Constraints 17%
Project Tools and Documentation 21%
Project Basics 36%
Communication and Change Management 26%

For more info visit: CompTIA Project+

CompTIA PK0-004 Exam Syllabus Topics:

Topic	Details
Project Basics - 36%
Summarize the properties of a project.	1. Temporary2. Start and finish 3. Unique 4. Reason/purpose 5. Project as part of a program 6. Project as part of a portfolio
Classify project roles and responsibilities.	1.Sponsor/champion Approval authority Funding Project charter Baseline High-level requirements Control Marketing Roadblocks Business case/justification 2.Project manager Manage team, communication, scope, risk, budget, and time Manage quality assurance Responsible for artifacts 3.Project coordinator Support project manager Cross-functional coordination Documentation/ administrative support Time/resource scheduling Check for quality 4.Stakeholder Vested interest Provide input and requirements Project steering Expertise 5.Scheduler Develop and maintain project schedule Communicate timeline and changes Reporting schedule performance Solicit task status from resources 6.Project team Contribute expertise to the project Contribute deliverables according to schedule Estimation of task duration Estimation of costs and dependencies 7.Project Management Office (PMO) Sets standards and practices for organization Sets deliverables Provides governance Key performance indicators and parameters Provides tools Outlines consequences of non-performance Standard documentation/templates Coordinate resources between projects
Compare and contrast standard project phases.	1.Initiation Project charter Business case High-level scope definition High-level risks 2.Planning Schedule Work breakdown structure Resources Detailed risks Requirements Communication plan Procurement plan Change management plan Budget 3.Execution Deliverables 4.Monitor and control Risks/issues log Performance measuring and reporting Quality assurance/governance Change control Budget 5.Closing Transition/integration plan Training Project sign off Archive project documents Lessons learned Release resources Close contracts
Identify the basics of project cost control.	1. Total project cost2. Expenditure tracking 3. Expenditure reporting 4. Burn rate 5. Cost baseline/budget Plan vs. actual
Identify common project team organizational structures.	1.Functional Resources reporting to functional manager Project manager has limited or no authority 2.Matrix Authority is shared between functional managers and project managers Resources assigned from functional area to project Project manager authority ranges from weak to strong 3.Projectized Project manager has full authority Resources report to project manager Ad hoc resources
Given a scenario, execute and develop project schedules.	1.Work breakdown structure 2.Scheduling activities Determine tasks Determine task start/finish dates Determine activity/task durations Determine milestones Set predecessors Set dependencies Sequence tasks Prioritize tasks Determine critical path Allocate resources Set baseline Set quality gates Set governance gates Client sign off Management approval Legislative approval
Identify the basic aspects of the Agile methodology.	1. Readily adapt to new/ changing requirements2. Iterative approach 3. Continuous requirements gathering 4. Establish a backlog 5.Burndown charts 6. Continuous feedback 7. Sprint planning 8. Daily standup meetings/ SCRUM meetings 9. SCRUM retrospective 10. Self-organized and self-directed teams
Explain the importance of human resource, physical resource, and personnel management.	1.Resource management concepts Shared resources Dedicated resources Resource allocation Resource shortage Resource overallocation Low quality resources Benched resources Interproject dependencies Interproject resource contention 2.Personnel management Team building Trust building Team selection Skill sets Remote vs. in-house Personnel removal/replacement Communication issues Conflict resolution Smoothing Forcing Compromising Confronting Avoiding Negotiating
Project Constraints - 17%
Given a scenario, predict the impact of various constraint variables and influences throughout the project.	1.Common constraints Budget Scope Deliverables Quality Environment Resources Requirements Scheduling 2.Influences Change request Scope creep Constraint reprioritization Interaction between constraints Stakeholders/sponsors/management Other projects
Explain the importance of risk strategies and activities.	1.Strategies Accept Mitigate Transfer Avoid Exploit 2.Risk activities Identification Quantification Planning Review Response Register Prioritization Communication
Communication & Change Management - 26%
Given a scenario, use the appropriate communication method.	1.Meetings Kick-off meetings Virtual vs. in-person meetings Scheduled vs. impromptu meetings Closure meetings 2. Email 3. Fax 4. Instant messaging 5. Video conferencing 6. Voice conferencing 7.Face-to-face 8.Text message 9. Distribution of printed media 10. Social media
Compare and contrast factors influencing communication methods.	1. Language barriers2. Time zones/geographical factors 3. Technological factors 4. Cultural differences 5.Interorganizational differences 6.Intraorganizational differences 7. Personal preferences 8. Rapport building/relationship building 9. Tailor method based on content of message 10. Criticality factors 11. Specific stakeholder communication requirements Frequency Level of report detail Types of communication Confidentiality constraints Tailor communication style
Explain common communication triggers and determine the target audience and rationale.	1. Audits2. Project planning 3. Project change 4. Risk register updates 5. Milestones 6. Schedule changes 7. Task initiation/completion 8. Stakeholder changes 9. Gate reviews 10. Business continuity response 11. Incident response 12. Resource changes
Given a scenario, use the following change control process within the context of a project.	1.Change control process Identify and document Evaluate impact and justification Regression plan (Reverse changes) Identify approval authority Obtain approval Implement change Validate change/quality check Update documents/audit documents/version control Communicate throughout as needed 2. Types of common project changes Timeline change Funding change Risk event Requirements change Quality change Resource change Scope change
Recognize types of organizational change.	1. Business merger/acquisition2. Business demerger/split 3. Business process change 4. Internal reorganization 5. Relocation 6. Outsourcing
Project Tools & Documentation - 21%
Compare and contrast various project management tools.	1.Project scheduling software 2.Charts Process diagram Histogram Fishbone Pareto chart Run chart Scatter chart Gantt chart 3.Dashboard/status report 4.Knowledge management tools Intranet sites Internet sites Wiki pages Vendor knowledge bases Collaboration tools 5.Performance measurement tools Key performance indicators Key performance parameters Balanced score card 6.SWOT analysis 7. Responsible, Accountable, Consulted, Informed (RACI) Matrix
Given a scenario, analyze project centric documentation.	1. Project charter2. Project management plan 3. Issues log 4. Organizational chart 5. Scope statement 6. Communication plan 7.Project schedule 8.Status report 9.Dashboard information 10.Action items 11.Meeting agenda/meeting minutes
Identify common partner or vendor-centric documents and their purpose.	1.Request for Information 2.Request for Proposal 3.Request for Quote 4.Mutually binding documents Agreements/contract Non-disclosure agreement Cease and Desist letter Letter of Intent Statement of Work Memorandum of Understanding Service Level Agreement Purchase Order Warranty

Reference: https://certification.comptia.org/certifications/project

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