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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Managed Print Specialist Select Scope | - Key features of HP Managed Print solutions - HP MPS Select (A4) portfolio overview |
| Topic 2: Solution Positioning and Customer Engagement | - Engaging customers to identify print needs - Articulating HP MPS value propositions |
| Topic 3: Product and Solution Knowledge | - Key differentiators in the HP A4 managed print offerings - Portfolio strengths including supplies and services |
| Topic 4: Sales and Consultative Skills | - Consultative selling techniques for print solutions - Contractual selling and value articulation |
| Topic 5: Managed Print Services Basics | - Understanding Managed Print Services (MPS) - Benefits of MPS to customers and organizations |
HP Managed Print Specialist Select 2019 Sample Questions:
1. Which HP security feature checks the BIOS integrity at startup and self-heals an infected printer?
A) HP printer protection software
B) Access Control: Secure Authentication
C) HP White Listing
D) HP Sure Start
2. As an HP partner, why should selling the security message to your customer be important to you?
A) It gives you a unique selling point when selling a multi brand printer solution.
B) The customer will not be as vulnerable to attacks because you are providing them with the best security solutions from HP.
C) If the customer comes under attack via the cloud, you can say that it is not your fault as threats and malware evolve faster than you can protect against.
D) It makes you look like you care about their business.
3. If your customer is looking at improving user productivity and affordability of the personnel to manage specific functions, which customer trend would you refer to?
A) refocusing IT resources
B) paper process automation-workflow
C) focus on security
D) environmental impact
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B |
