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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 32% | - Business Process Alignment
|
| Topic 2: Nonprofit Implementation Strategy | 11% | - Implementation Project Management
|
| Topic 3: Nonprofit Cloud Setup | 22% | - Feature Enablement
|
| Topic 4: Integration and Data Management | 20% | - System Integration
|
| Topic 5: Analytics and Reporting | 15% | - Reporting and Dashboards
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?
A) Contact
B) Relationship
C) Account
D) Affiliation
2. A nonprofit receives a donation from a family foundation. What should the consultant recommend to ensure the donation is reflected on the family's household record?
A) Use Account Soft Credits to credit the household.
B) Add an Account lookup field on the Payment for the Opportunity for the household.
C) Use a GAU Allocation to credit the donation to the household.
D) Add an additional Account lookup field on the Opportunity for the household.
3. A nonprofit organization is setting up Outcome Management in Nonprofit Cloud to track the effectiveness of its job skills training program. The overall goal of the program is to reduce unemployment among its clients.
What should the organization use to represent the goal in the Outcome Management objects?
A) An Indicator Result
B) An Outcome
C) A Benefit
4. A consultant is engaged by a nonprofit organization that wants to implement Nonprofit Cloud to digitize its siloed processes. Currently, the processes are comprised mostly of spreadsheets, notepads, and inboxes. The organization wants to have a fixed budget and a fixed scope of work (SOW). The organization already understands what is required and will clearly define all deliverables upfront. Which project management methodology describes the organization approach?
A) Kanban
B) Agile
C) Waterfall
5. Caseworkers at a nonprofit organization want to see a single chronological view of all past interactions, cases, referrals, and care plans for a participant. Which Nonprofit Cloud feature should the organization use?
A) Events and Milestones
B) Timeline
C) Contact Profile
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |
