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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Additional Know-How | > 12% | - System overview and architecture - Project delivery basics - Basic administration tasks |
| Order Management | 8% - 12% | - Customer support cockpit - Create and modify orders - Order fulfillment and status |
| Integrations | 8% - 12% | - Data exchange overview - C4HANA solution landscape - Integration with SAP and third-party systems |
| Commerce Management | > 12% | - Search and navigation features - Personalization and user settings - Navigation and roles in BackOffice |
| Product Content Management | > 12% | - Product catalog structure - Manage variants and classifications - Create, edit, and categorize products |
| Business Analyst Principles | < 8% | - Project team collaboration - Basic business analysis concepts |
| Web Content Management | > 12% | - Preview and publish content - Create and manage CMS content - Pages, slots, and components |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. How can you configure personalized versions of a webstore for two different user groups using personalization based on SmartEdit? (2)
A) Create two customizations that use the same target group but separate sets of storefront changes
B) Create one customization and one target with two sets of storefronts changes
C) Create two customizations, each with its own target group and storefront changes
D) Create one customization with two target groups and two sets of storefront changes
2. Which features are specific to the SAP Commerce, B2B accelerator? (3)
A) Order approval processes
B) Price quote requests
C) Bundling promotions
D) PunchOut support
E) Product searching
3. Which user interfaces can you use to enter a customer complaint ticket? (2)
A) Personalization mode in SmartEdit
B) BackOffice Order Fulfillment Cockpit
C) BackOffice Customer Support Cockpit
D) On the storefront using the Assisted Service Module
4. Which of the following data can be integrated with SAP Commerce via SAP Integrations out-of-the-box? (3)
A) Stock data
B) Price data
C) Order data
D) Search profile data
E) Promotion data
5. What is the difference between boost rules and promoting items? (2)
A) Boost rules are attribute-focused while promoted items are product-focused
B) Promoting an item prioritizes it more than the boost rules do
C) Boosting an item priorizes it more than promoting an item does
D) Boost rules are defined globally while promoted items are category aware
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,B,D | Question # 3 Answer: C,D | Question # 4 Answer: A,B,C | Question # 5 Answer: A,B |
