Jan-2022 SAP C-C4H510-01 Actual Questions and Braindumps
C-C4H510-01 Dumps To Pass SAP Exam in 24 Hours - ActualPDF
NEW QUESTION 49
Which of the following are functional capabilities of SAP Service Cloud?
There are 3 correct answers to this question.
Response:
- A. Integration with SAP Commerce for spare parts purchasing
- B. Automatic routing of tickets to agents based on availability
- C. Solution search with integration to a knowledge base
- D. Support for social collaboration across multiple channels
- E. Out-of-the-box reports for response times and handling times
Answer: C,D,E
NEW QUESTION 50
Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution?
There are 3 correct answers to this question.
Response:
- A. Configure pre-packaged integration content.
- B. Ensure the project team has administrative access rights.
- C. Determine the number of custom fields early in the project.
- D. Prepare for manual data migration early in the project.
- E. Ensure the project team includes functional and technical resources.
Answer: A,C,E
NEW QUESTION 51
How can you create a ticket form an active maintenance plan?
There are 2 correct answers to this question.
Response:
- A. Automatically using a scheduled workflow
- B. Automatically using an MDRO run
- C. Automatically using a background job
- D. Manually using the Trigger Manual Run option
Answer: B,D
NEW QUESTION 52
When would you use data migration templates instead of entering data manually?
There are 2 correct answers to this question.
Response:
- A. When data is loaded from multiple applications
- B. When the data volume is low
- C. When integration has been scoped
- D. When data must by loaded quickly
Answer: A,D
NEW QUESTION 53
You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
Please choose the correct answer.
Response:
- A. Port Type Package
- B. Port Binding
- C. Category
- D. Description
Answer: B
NEW QUESTION 54
You are creating a service contract in SAP C4C. Which information is transferred from ERP when you request external pricing?
There are 2 correct answers to this question.
Response:
- A. Credit Limit
- B. External ID
- C. Transfer status
- D. Condition types
Answer: A,B
NEW QUESTION 55
How do you enable use of the Resource Scheduler in SAP Cloud for Service?
Please choose the correct answer.
Response:
- A. Schedule mass release of assignments
- B. Activate business configuration in scoping
- C. Maintain a setting in the item processing types
- D. Define time types in fine-tuning
Answer: B
NEW QUESTION 56
Which of the following are initial tasks required to configure SAP C4C?
There are 2 correct answers to this question.
Response:
- A. Set up scoping
- B. Execute data migration
- C. Define the organizational structure
- D. Define business roles
Answer: A,C
NEW QUESTION 57
Which of the following actions are supported by the e-mail communication channel?
There are 2 correct answers to this question.
Response:
- A. Route unknown sender e-mails to a common inbox
- B. Create service tickets from inbound e-mails
- C. Broadcast e-mails to a group of individuals
- D. Create activities from inbound e-mails
Answer: A,B
NEW QUESTION 58
What are reasons to integrate SAP Cloud for Customer with SAP ERP and SAP CRM?
There are 2 correct answers to this question.
Response:
- A. To enable real-time pricing for SAP Cloud from SAP on-premise solutions
- B. To run subsidiaries through SAP cloud solutions with shared master data
- C. To improve the system performance of SAP cloud and SAP on-premise solutions
- D. To update products and customer data from SAP cloud to SAP on-premise solutions
Answer: A,B
NEW QUESTION 59
Which of the following tools can you use to restrict business role level in SAP Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Code List Restrictions
- B. Language Adaptation
- C. Mash-ups
- D. Page Layouts
Answer: A,D
NEW QUESTION 60
To which objects can you add an installed base?
There are 2 correct answers to this question.
Response:
- A. Visit
- B. Maintenance plan
- C. Ticket
- D. Contract
Answer: C,D
NEW QUESTION 61
What is the difference between a business user and an employee?
There are 2 correct answers to this question.
Response:
- A. Business users can be assigned access rights and business roles, employees cannot
- B. Employees can be assigned access rights and business roles, business users cannot
- C. Business users can be created using the data migration template, employees cannot
- D. Employees need to be assigned directly to the organizational structure business users do not
Answer: A,D
NEW QUESTION 62
What can you do to give the business user access to the Territory Management work center?
Please choose the correct answer.
Response:
- A. Assign the business user to a territory
- B. Create a new business role with the work center and assign it to the business user
- C. Assign the employee to the organizational structure
- D. Use business scoping for the authorization of Territory Management
Answer: B
NEW QUESTION 63
Which information is uploaded after the SAP C4C contact has been successfully replicated for SAP ERP?
There are 3 correct answers to this question.
Response:
- A. External ID
- B. Pricing status
- C. Invoicing status
- D. Total price
- E. Transfer status
Answer: A,B,E
NEW QUESTION 64
How can you allocate the remaining time from demands which do NOT fit into the same day?
There are 2 correct answers to this question.
Response:
- A. Assign to a different team
- B. Assign to the same resource
- C. Assign to the same team
- D. Assign to a different resource
Answer: B,D
NEW QUESTION 65
Which of the following functions are provided by the SAP add-in for Microsoft Excel?
There are 2 correct answers to this question.
Response:
- A. Publish Microsoft Excel workbooks to Microsoft SharePoint from SAP Cloud for Customer
- B. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheets
- C. Upload Microsoft Excel workbooks to SAP Cloud for Customer
- D. Upload to Microsoft Outlook add-in from Microsoft Excel add-in
Answer: B,C
NEW QUESTION 66
A user is assigned two work centers that contain the same view. In the first work center, the user has unrestricted read and write access. In the second work center, the user has read-only access.
Which access rights does the user get for this view in both work centers?
Please choose the correct answer.
Response:
- A. Only restricted write access
- B. Restricted read and write access
- C. Only unrestricted write access
- D. Unrestricted read and write access
Answer: D
NEW QUESTION 67
Which of the following elements can you use to set up routing rules for service tickets?
There are 2 correct answers to this question.
Response:
- A. Escalated date
- B. Channel type
- C. Warranty
- D. Escalation status
Answer: B,D
NEW QUESTION 68
What data type is used in a Date Profile to determine the start of the warranty?
Please choose the correct answer.
Response:
- A. Due date
- B. Creation date
- C. Requested date
- D. Reference date
Answer: D
NEW QUESTION 69
Which of the following objects can you integrate with SAP CRM?
There are 2 correct answers to this question.
Response:
- A. Vendors
- B. Social media profiles
- C. Service requests
- D. Opportunities
- E. Van stock
Answer: B,C,D
NEW QUESTION 70
Which of the following platforms can you integrate out of the box with SAP C4C?
There are 2 correct answers to this question.
Response:
- A. Google Docs
- B. SAP JAM
- C. Microsoft SharePoint
- D. MindTouch
Answer: B,D
NEW QUESTION 71
Which business objects can you add to a maintenance item in a time-based maintenance plan?
There are 3 correct answers to this question.
Response:
- A. Registered product
- B. Installed base
- C. Functional location
- D. Spare part
- E. Contract
Answer: A,C,E
NEW QUESTION 72
What are service agents used for when setting up an SAP Cloud for Customer system?
There are 2 correct answers to this question.
Response:
- A. To restore system default settings
- B. The scope the system
- C. To assign accounts to business users
- D. To create business users
Answer: B,D
NEW QUESTION 73
......
SAP C-C4H510-01 Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
| Topic 5 |
|
| Topic 6 |
|
Download the Latest C-C4H510-01 Dump - 2022 C-C4H510-01 Exam Question Bank: https://braindumps2go.actualpdf.com/C-C4H510-01-real-questions.html
