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Salesforce ALS-Con-201 Exam Syllabus Topics:

Topic	Details
Topic 1	Sampling Inventory Management: Addresses end-to-end sample management including allocation limits, GxP regulatory compliance, disbursement workflows, inventory audits, and sample reporting dashboards.
Topic 2	Engagement Planning: Focuses on configuring activity plans, managing HCP HCO visit calendars with territory rules, setting up Key Account Management plans, and leveraging Agentforce AI features for optimized planning.
Topic 3	Foundations and Administration: Covers core system setup including account and territory configuration, mobile app management, security, consent data privacy, intelligent content, and reporting fundamentals for Agentforce Life Sciences.
Topic 4	Engagement Execution: Covers the full visit lifecycle including remote engagement capabilities, capturing and sharing medical insights, and managing formal Medical Inquiry processes with HCPs and HCOs.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-agentforce-life-sciences-consultant---Als-Con-201

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Salesforce Certified Agentforce Life Sciences Consultant Sample Questions:

Question #1

Choose 1 option.
At Cumulus Pharma, field sales reps report that the Next Best Action component is not visible on the account profile, even though the recommendation data is confirmed to be loaded and synced to mobile.
What is the cause of this issue?

A. The user profile does not have permission to view the Next Best Action recommendation data.
B. The page layout uses the Einstein Next Best Action component instead of the Life Sciences Next Best Action component.
C. The Life Sciences Next Best Action strategy has not been activated, so recommendations cannot be rendered on the page.

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).

Question #2

Choose 1 option.
An Agentforce Life Sciences Consultant has finished configuring the Q4 Launch Plan and set the status to "In Progress." However, field sales reps report that they cannot see the plan or their targets on their dashboards. The Start Date is today. The system requires a specific batch process to transition the plan from "In Progress" to "Active" based on the start date.
Which job must the consultant run in the Admin Console?

A. Activity Plan Trigger Handler
B. Validate Activity Plans
C. Update Activity Plan Status

Reveal Solution Discussion 0

Correct Answer: C 🗳️

Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).

Question #3

Choose 1 option.
A field sales rep performs an ad hoc inventory count for a controlled sample product. The rep enters a physical count of 95 units, while the system currently displays a balance of 100 units. The business requires that the system inventory records immediately reflect the physical reality to ensure an accurate audit trail.
How does Agentforce Life Sciences for Customer Engagement handle this discrepancy?

A. Automatically generates an adjustment transaction to reconcile the system balance with the physical count.
B. Generates a Product Request to replenish the 5 missing units from the parent territory.
C. Locks the Product Item record and triggers a mandatory Audited Assessment workflow.

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).

Question #4

Choose 1 option.
A Key Account Manager (KAM) needs to map the influence structure of a hospital's Pharmacy & Therapeutics committee. They need to record that a Healthcare Provider (HCP) is a "High Influence" stakeholder and a "Supporter" of the new drug. This must be stored on the specific record linking the Person Account to the Account Plan.
Which object captures these profiling attributes?

A. Account Plan Participant
B. Account Contact Relation
C. Account Plan Stakeholder

Reveal Solution Discussion 0

Correct Answer: C 🗳️

Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).

Question #5

Choose 1 option.
Cumulus Pharma's field sales reps use the Medical Insights feature in Agentforce Life Sciences for Customer Engagement to record insights from their engagements with Healthcare Providers (HCPs). The VP of Customer Engagement wants the reps to provide feedback on the medical insights captured.
Which object should an Agentforce Life Sciences Consultant recommend?